Terms of Service

Agreement to Terms

By accessing or using the Rockstar Dog Care website, booking services, or creating an account, you agree to these Terms of Service. If you do not agree, please do not use the site or services.

Description of Services

Rockstar Dog Care provides VIP dog boarding, daycare, and related pet care services in Paradise Valley, AZ. The website allows users to create accounts, manage dog profiles, request bookings, and receive transactional communications.

User Accounts

• You must be at least 18 years old to create an account.
• You are responsible for keeping your login credentials secure.
• Information you provide (including dog profiles and medical details) must be accurate and kept up to date.
• We reserve the right to suspend or terminate accounts that violate these terms or for the safety of people or animals.

Bookings and Payments

• Booking requests are subject to availability and confirmation.
• Pricing is based on the services selected and any applicable add-ons.
• Cancellation and refund policies are provided at the time of booking and may vary by service type.
• All fees must be paid in accordance with the terms presented during checkout.

Dog Health and Safety

• You must disclose any medical conditions, behavioral issues, or special care requirements before drop-off.
• All dogs must be up to date on required vaccinations as specified during intake.
• We reserve the right to refuse service or contact a veterinarian if we believe a dog is ill or poses a safety risk.
• You authorize us to seek emergency veterinary care if necessary, at your expense.

Content and Reviews

By submitting reviews, testimonials, or photos, you grant Rockstar Dog Care a non-exclusive, royalty-free license to use that content on our website and marketing materials. You represent that you own the rights to any content you submit and that it does not violate the rights of any third party.

Limitation of Liability

Rockstar Dog Care provides services with care and professionalism. However, we are not liable for:

• Injuries or illnesses that occur despite reasonable care.
• Loss or damage to personal items left with your dog.
• Issues arising from inaccurate or incomplete information provided by the owner.

Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Rockstar Dog Care, its owners, and staff from any claims, damages, or expenses arising out of your use of the services, your dog's behavior, or your breach of these terms.

SMS Communications

By providing your phone number, you consent to receive transactional SMS messages related to your bookings and account. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.

Intellectual Property

All content on this website — including text, images, logos, and branding — is the property of Rockstar Dog Care and may not be copied, reproduced, or distributed without permission.

Termination

We may suspend or terminate your access to the site or services at any time, with or without notice, for conduct that we believe violates these terms or is harmful to others.

Changes to These Terms

We may update these Terms of Service as our services and policies evolve. The "Last updated" date above reflects the latest revision. Continued use after changes constitutes acceptance.

Governing Law

These terms are governed by the laws of the State of Arizona. Any disputes shall be resolved in the courts of Maricopa County, Arizona.

Contact

Questions about these terms? Call or text 316-323-8919.